How to use Universal license

Universal License Activation

In order to properly activate ANY Softorino app with your Universal License, please follow the steps below: 

1. Open https://softorino.com/submanager/.

2. Enter the email address you have used to purchase the app.

3. You will receive a "Softorino Access Link" to that email.

4. Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.

5. Locate the app you want and download the latest version.

6. To activate the app with your Universal License, simply click on the blue button "Activate" next to the desired app.

What to do, if You Want to Activate Universal License on Another Computer

If you want to activate Universal License on the other computer → you can simply download, install and activate the desired Softorino apps on your new computer. It will override your existing activation. 

You may follow these steps: 

1. Go to Subscription Manager.

2. Sign in with your email address used for this purchase.

3. Locate the app you want and download the latest version

4. To activate the app with your Universal License, simply click on the blue button "ACTIVATE" next to the desired app.

How to Reset the Activation For Any App Within the Universal License?

In order to properly RESET the activation for ANY Softorino app with your Universal License, please follow the steps below:

1. Go to Subscription Manager.

2. Enter the email address you have used to purchase the app.

3. You will receive a "Softorino Access Link" to that email.

4. Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.

5. Locate the app you want and download the latest version

6. To reset the activation of the app with your Universal License, simply click on the blue button "RESET LICENSE" next to the desired app.

How Many Activations are Allowed With Universal License?

You can have an active Universal License on one machine at a time.

Each software and operating system activates separately. For example, you can activate WALTR PRO for macOS on your home Macbook, and you can also activate WALTR PRO for Windows on your PC.

If you need assistance with activating your apps, feel free to drop a message to our Customer Care Team. 

“Wrong Customer Token” Error

“Wrong Customer Token” error is displayed if you use an incorrect or expired activation link.

To fix this, simply re-activate your Universal License, please follow the steps below:

1. Go to Subscription Manager.

2. Sign in with your email address used for this purchase.

3. (Optional) Locate the app you want and download the latest version

4. To activate the app with your Universal License, simply click on the blue button "Activate" next to the desired app.

Is it Possible to Activate 1 App (e.g. WALTR PRO) a Few Times on a Few Different Devices Using Universal License?

You can’t activate 1 app (e.g. WALTR PRO) a few times on a few different devices using Universal License.

When you activate the app on a new device, the license will be deactivated on the previous device.

Where to Download Softorino Products?

You can download any desired products on our website, by tapping on the “Products” tile and choosing the product: https://softorino.com/  

Josh Brown

CEO at Softorino

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